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Zego · Onboarding platform

Rebuilding onboarding without stopping delivery

Challenge and role

The challenge

A customer-critical onboarding flow had to move platforms without pausing delivery.

The responsibility

I shipped across React micro-frontends and Python services, and led the shared component library.

Decisions

  1. 01

    Move journeys one at a time so delivery never stopped.

  2. 02

    Solve the UI once in a shared library, not screen by screen.

  3. 03

    Raise test coverage around the highest-value paths first.

Outcomes

  • Rebuilt onboarding; conversion increased 10×.

  • Led a library of 50+ reusable components.

  • Increased test coverage by 90%, accessibility and end-to-end included.